Privacy Policy
Last Updated: April 18, 2025
At Sitemasons, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Sitemasons is a website development agency offering design, development, optimization, and maintenance services to clients worldwide. Our digital services include building websites, enhancing functionality, integrating third-party tools, and optimizing user experiences. Our website, accessible at https://sitemasons.com, serves as our primary platform for showcasing our work, accepting inquiries, publishing content, and offering support.
If you have any questions or concerns about this policy or our practices, you can contact us at:
📧 Email: support@sitemasons.com
2. Information We Collect
We collect information in a variety of ways, both directly from you and automatically through your use of our website or services.
2.1 Information You Provide to Us
When you use our site or services, you may provide personal data such as:
Contact Information: Name, email address, phone number, business name, etc.
Project Information: Details related to your website, preferences, and project needs.
Payment Information: Billing address, payment details (via third-party processors like Stripe or PayPal).
Communication Records: Emails, contact form submissions, live chat transcripts, or phone conversations.
Account Information (if applicable): Username, password, profile details (for future platform users).
2.2 Information We Collect Automatically
We also collect certain technical data automatically when you visit our website:
Usage Data: Pages viewed, links clicked, time spent on pages, referring URL.
Device Information: Browser type, IP address, operating system, device type.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to collect analytical and functional data.
3. How We Use Your Information
We use the information we collect for several purposes, including:
To Provide Our Services: Fulfilling requests, managing client relationships, and delivering web projects.
To Communicate: Responding to inquiries, sending updates, and providing customer support.
To Improve Our Offerings: Analyzing site traffic, understanding user behavior, and enhancing our website.
To Personalize Experience: Tailoring content or recommendations based on your interactions.
To Process Payments: Using secure third-party payment processors to handle transactions.
To Comply with Legal Obligations: Meeting regulatory requirements and responding to lawful requests.
For Marketing (With Consent): Sending newsletters, promotions, or surveys if you’ve opted in.
We do not sell or rent your personal data.
4. Legal Bases for Processing (For Users in the EU/EEA)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):
Consent: When you give explicit permission (e.g., newsletter signup).
Contractual Necessity: To perform a contract or take steps at your request.
Legitimate Interests: For internal administrative purposes or service improvement.
Legal Obligations: Where necessary for compliance with legal requirements.
5. How We Share Information
We only share personal data when necessary and with trusted third parties, including:
5.1 Service Providers
We may share information with vendors and providers who assist us in:
Hosting (e.g., SiteGround, Cloudflare)
Payment processing (e.g., Stripe, PayPal)
Analytics (e.g., Google Analytics)
CRM and marketing tools (e.g., HubSpot, Mailchimp)
Project management and support systems
All third parties are required to handle your data securely and comply with applicable laws.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
Court orders or subpoenas
Government or law enforcement requests
Legal claims or disputes
5.3 Business Transfers
In the event of a merger, sale, or asset transfer, personal data may be part of the transferred assets.
6. Data Retention
We retain personal information for as long as necessary to:
Fulfill the purposes for which it was collected
Comply with legal obligations
Resolve disputes
Enforce our agreements
If you request deletion of your data, we will take reasonable steps to remove it unless we are legally required to retain it.
7. How We Protect Your Information
We implement a variety of technical and organizational measures to secure your personal data, including:
SSL encryption for all website traffic
Regular security updates and malware scans
Restricted access to personal data
Secure data storage with reputable cloud providers
However, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your personal data, but we cannot guarantee its absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to Access: Request a copy of your personal data.
Right to Rectify: Correct inaccurate or incomplete data.
Right to Erase: Request deletion of your personal information.
Right to Restrict Processing: Limit how we use your data.
Right to Object: Object to certain types of processing.
Right to Data Portability: Receive your data in a portable format.
Right to Withdraw Consent: Withdraw previously given consent.
To exercise any of these rights, please contact us at 📧 hello@sitemasons.com
9. International Data Transfers
Our servers and service providers may be located in countries outside your own, including the United States. If you are located outside of these regions, you consent to the transfer, storage, and processing of your data in these jurisdictions, which may have different privacy laws than your country.
We use standard contractual clauses and other safeguards when transferring data internationally.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13 (or the equivalent age in your jurisdiction). We do not knowingly collect or solicit personal data from minors. If we learn that we have collected personal data from a child, we will promptly delete it.
11. Third-Party Websites
Our website may contain links to other websites or tools that are not operated or controlled by us. This includes platforms like WooCommerce, HubSpot, or Mailchimp. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. If the changes are material, we may notify you by email or a notice on our website.
Your continued use of our website or services after any updates constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out: 📧 Email: hello@sitemasons.com